Effective Date: 31-03-2025

At Bybsa Solutions Co., accessible from bybsabd.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect different types of information to provide better services:

A. Information You Provide to Us

  • Name, email address, phone number, and shipping/billing address when placing an order.
  • Payment information (processed securely through third-party payment gateways).
  • Any messages, inquiries, or support requests submitted through our contact form.

B. Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

  • IP address, browser type, and device details.
  • Pages visited, time spent on our website, and browsing behavior.
  • Cookies and tracking technologies for analytics and personalization.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process orders and transactions – including order confirmation, delivery, and customer support.
  • To improve our services – analyzing user behavior to enhance website performance.
  • To send promotional offers – only if you opt-in for marketing emails.
  • To ensure security – preventing fraudulent transactions and unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service providers – such as payment gateways, shipping partners, and marketing tools.
  • Legal authorities – if required by law or to protect our rights.

All third-party services we use comply with privacy and security standards.

4. Cookies & Tracking Technologies

Our website uses cookies to improve user experience. You can choose to disable cookies in your browser settings, but some features may not function properly.

Types of cookies we use:

  • Essential cookies – for website functionality.
  • Analytics cookies – to track visitor behavior (e.g., Google Analytics).
  • Marketing cookies – to show relevant ads on platforms like Facebook and Google.

5. How We Protect Your Information

We implement security measures such as:

  • SSL encryption to secure online transactions.
  • Restricted access to sensitive customer data.
  • Regular security audits to protect against vulnerabilities.

Despite our efforts, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal information.
✔ Opt-out of marketing emails at any time.
✔ Disable cookies via your browser settings.

To exercise any of these rights, contact us at [Insert Email].

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy policies or content.

8. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@bybsa.com.bd
📞 Phone: 01814 585858
🌐 Website: bybsabd.com