Privacy Policy

Last Updated: July 2026

At Bybsa Solutions Co., your privacy is important to us. This Privacy Policy explains how BybsaBD.com collects, uses, stores, and protects your information when you visit our website, create an account, place an order, or use our services.

By using BybsaBD.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and business information required to provide our products and services.

Information may include:

  • Customer name
  • Company name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order information
  • Payment information
  • Communication records
  • Product inquiries
  • Website usage information

We collect this information when you:

  • Create an account
  • Place an order
  • Request a quotation
  • Contact our support team
  • Subscribe to updates
  • Communicate through our website or official channels

2. How We Use Your Information

We use collected information to:

  • Process and deliver orders
  • Provide customer support
  • Confirm payments
  • Prepare invoices and documents
  • Manage warranty and service requests
  • Respond to inquiries
  • Improve our products and services
  • Improve website experience
  • Prevent fraud and unauthorized activities
  • Send important updates or promotional information

We do not sell customer personal information to third parties.

3. Payment Information

Payments made through BybsaBD.com may be processed using third-party payment service providers.

We do not store sensitive payment information such as:

  • Card numbers
  • PIN numbers
  • Banking passwords

Payment processing follows the security standards of the respective payment providers.

4. Delivery & Courier Information

To complete deliveries, we may share necessary information with courier or logistics partners, including:

  • Customer name
  • Contact number
  • Delivery address
  • Order details

This information is shared only for order fulfillment purposes.

5. Cookies & Tracking Technologies

BybsaBD.com may use cookies and similar technologies to improve website performance and user experience.

We may use tools such as:

  • Google Analytics
  • Google Ads tracking
  • Meta/Facebook Pixel
  • Other marketing and analytics tools

These technologies help us understand:

  • Website traffic
  • Customer interests
  • Advertising performance
  • User experience improvements

Users can control or disable cookies through their browser settings.

6. Marketing Communication

We may contact customers through:

  • Phone calls
  • SMS
  • Email
  • WhatsApp
  • Other official communication channels

for:

  • Order updates
  • Customer support
  • Product information
  • Promotional offers

Customers may request to stop receiving promotional communication.

7. Data Protection

We take reasonable security measures to protect customer information from:

  • Unauthorized access
  • Misuse
  • Data loss
  • Unwanted disclosure

However, no internet-based system can guarantee 100% security.

Customers are responsible for keeping their account login information secure.

8. Customer Account Information

Customers creating an account on BybsaBD.com are responsible for:

  • Providing accurate information
  • Maintaining account confidentiality
  • Protecting login credentials

Please contact us immediately if you suspect unauthorized account access.

9. Third-Party Services

Our website may use third-party services including:

  • Payment gateways
  • Courier services
  • Analytics providers
  • Advertising platforms
  • Website plugins

These third parties may process information according to their own privacy policies.

10. Data Retention

We may keep customer information as long as necessary for:

  • Order history
  • Accounting records
  • Warranty support
  • Legal requirements
  • Business operations

Data that is no longer required may be securely removed.

11. Business & Corporate Customers

For corporate customers, we may store business-related information including:

  • Company details
  • Purchase history
  • Contact persons
  • Transaction records

This helps us provide better B2B support and services.

12. Children’s Privacy

Our products and services are intended for business and general customers.

We do not knowingly collect personal information from children.

13. Policy Updates

Bybsa Solutions Co. may update this Privacy Policy when required.

Updated versions will be published on this website with the latest revision date.

Continuing to use our website means acceptance of the updated Privacy Policy.

Contact Information

For privacy-related questions or requests, please contact:

Bybsa Solutions Co.
Dhaka, Bangladesh

Support: 01814-585858

Website: BybsaBD.com